Is Microsoft Dynamics 365 Difficult to Learn?

To fully understand what it takes to learn Microsoft Dynamics 365, it is important to define what this solution is. Microsoft Dynamics 365 ...

To fully understand what it takes to learn Microsoft Dynamics 365, it is important to define what this solution is. Microsoft Dynamics 365 is a product line of cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) business applications designed to streamline operations and processes.

Introduced in 2016, Dynamics 365 is an Azure-based solution hosted in data centers around the world. This means there will always be a hosted data center solution close to your business. Because it is hosted in the cloud, Dynamics 365 is accessible via a web browser and mobile application for smartphones and tablets. The platform can also perform tasks in an offline capacity with some of its applications. Also, with regularly scheduled updates, you can expect a bug-free and security-patched product. To learn how this solution can optimize your business, click here for more.

Dynamics 365: The Learning Curve

If you are familiar with using Microsoft applications and tools in the past, chances are you will get a good understanding of Dynamics 365 easily. For aspiring developers or first-time users, there will be a bit of a learning curve in some regards. There is no specific amount of time in which someone would be considered proficient in using Dynamics 365. Everyone learns at their own pace and absorbs information differently.

However, Microsoft has anticipated motivation from individuals who want to learn the software from the ground up for different purposes, such as for their job, career, or other business-related venture. Thus, Microsoft has created an online learning center called Microsoft Learn to facilitate the learning process. 

Valuable Microsoft Resources

You can begin using Microsoft Learn for Dynamics 365, a filtered segment of the Microsoft Learn Platform, and gain access to “learning paths” and “modules” consisting of articles, infographics, step-by-step guides, documentation, and much more. It is the most effective way to learn Dynamics 365 from the inside out, and pave your way to being an expert user with enough practice and real-world application.

By joining the Dynamics 365 Community, an interactive online community of fellow Dynamics 365 users of all ages and experience levels, you can achieve more in your learning journey by engaging with experts and peers in online forums. In addition, you will have access to insightful blogs, be able to join live webinars, watch tutorial videos, and attend events in different cities around the country.

From the User’s Perspective

The end-user experience of Dynamics 365 is practically a web-based application where data is categorized into a database as “entities.” The platform arrives with many predefined entities, but a Dynamics developer can create custom ones. The navigation within Dynamics 365 is also entirely customizable, providing the user with versatility and multi-function features that eliminate confusion and facilitate easy access to the appropriate app functions and data.

Learning about Connectors and Integrations

You will also learn that several off-the-shelf integrations are possible with Dynamics 365, including Microsoft 365, Outlook, SharePoint, and many others. Microsoft provides many third-party connectors to enable users to connect Dynamics 365 with a broad array of enterprise applications. Lastly, Dynamics 365 offers an Application Programming Interface (API) and a Software Development Kit (SDK) allowing developers to create custom applications.