User-generated content is one of the most powerful tools for brands and marketers to promote their products and services to target audiences. As user-generated content or UGC has become the town's talk in the high-competitive marketing world, everyone is discussing some best ways to use UGC and make it a part of core marketing plans.
And why not? User-generated content is relatively trustworthy and authentic to customers than brand created content. Moreover, what is much better than when your customers are talking about your brand. If you are a brand or marketer, then don't miss out on this fantastic opportunity of using customer-created in your marketing.
As everything has its advantages and disadvantages, user-generated content also has another side, and marketers have to understand how to employ user-generated content rightfully. No worries, you don't have to go anywhere; in this blog, we will discuss best practices to collect and manage user-generated content and effectively use it in your marketing strategies.
7 Tips on How to Get User Generated Content for Effective Marketing
1. Plan the Intent of Your User-Generated Content Campaign
Suppose you want to collect more relevant user-generated content from social media channels instead of randomly picking up the UGC. In that case, you have to plan before running a social media campaign. Decide your intent and how you want to engage your audience in creating UGC featuring your brand and how it will help your business and brand.
Make sure that you plan the best social media campaign that offers you creative, alluring, positive, and attractive user-generated content so that you can repurpose it to promote your brand. This means user-generated content should be more about your brand rather than a hashtag of your brand.
2. Frame Goals of Your User-Generated Content Campaign
Next, if you have planned your social media campaign's intent, you have to rethink and decide your goals to use user-generated content and for what purposes you are running a social media campaign. Suppose you ask your audience to just put a post with your brand hashtag or mention without any specific details.
In that case, your audience may create irrelevant content and tag you, which may either hamper your brand image or reputation. Another possibility is that they may not take any interest and may not create any content or tag your brand.
3. Don't Restrict to Quality Content
Yes, you heard it right; restricting your user-generated content for quality purposes can lead to a lower number of user-generated content. Many people won't be able to share their creativity because of quality guidelines. It is because everyone does not have professional equipment, and they cannot create professional-looking pictures, videos, and any other type of content as per quality guidelines. If you restrict your customers to such standards, you will also limit lots of user-generated content opportunities.
4. Use the Same Hashtag and Mention Keywords for Different Platforms
Creating confusion is not right; you can resolve the chaos in running social media campaigns by using similar types of hashtags, mentions and keeping the same handle names. As all the users are on social media platforms, they may get confused easily if you use different hashtags for different platforms. Another drawback is you may miss out on the UGC with different hashtags if the user tagged you in it.
5. Create Comprehensive Terms and Conditions
It is for sure that you want to use content created during the hashtag campaign, and you wish to repost or create advertisements. You can create precise and comprehensible terms and conditions while launching a social media campaign and make sure your audience is aware of your audience. In this, you have to mention that you can use their content for advertising purposes if they enter into your social media campaign and use your hashtag in their pictures.
6. Ask Permission from User
As social media user-generated content is the intellectual property of content creators, you cannot use it without permission. No matter if you're a big brand or have an enormous number of followers, reposting any other created content without their consent can impose legal troubles. You can either ask permission from the user in the comment section or send a direct message, but one of the best ways is to get rights using the UGC Rights Management tool, like Taggbox.
With this tool, you can get permission in a legal manner; also, with legal proof, it will keep your brand protected and take you out of legal troubles.
7. Use Social Media Aggregator
Social Media Aggregators are designed to collect, curate, manage and display user-generated content on your official website, events, digital advertising screen, or any other digital platform. With social media aggregators, you can collect multiple and relevant social media content from social media platforms, filter, design, and embed it effortlessly on your website.
Final Thoughts:
Remember that authenticity of content is more important and influential than professional-looking content. User-generated content is the best type of content for your brand's marketing and building trust in your customers. There are several unique fabulous content marketing opportunities with UGC; you make your strategies accordingly and use them in marketing strategies.
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