Top 10 Best AI Chatbots (Artificial Intelligence Chatbots) for Businesses in 2021

AI Chatbots are today used by billions of people. Companies have launched their best AI chatbots so that they can carry out one - on - one conversation with the users, customers, and employees. Artificial intelligence based apps like chatbot can automate various tasks, including marketing, sales, customer services, operational tasks, and administrative tasks.

Best AI Chatbots

The demand for AI chatbots has increased. The companies that offer chatbot technology or assistance have become very hard as the competition is increasing, and several companies promise to deliver the same thing. It is not important that all the AI chatbot will be the same, to help the companies to find the best chatbot, here is a list of the best chatbots which will best be suited for your business.

What is an AI Chatbot?

Before jumping into the list of the best AI chatbots, it is very important to know what AI chatbots are and what they stand for? AI-powered Chatbots is software which enables to simulate users' conversation with the help of natural language. It can be available 24 / 7 on your website and help your site increase the audience response rate. AI chatbots are very helpful as they can save you a lot of time, effort; the money in hiring the support staff, and they also provide better customer satisfaction. These AI-powered chatbots use NLP (natural language processing) and machine learning, which helps to deliver a good conversational experience. The first-generation chatbots used by the businesses were quite rigid, and they offered a poor experience to the users. AI-powered chatbots offer a human-like experience to the users, and they also carry out a natural conversation, which improves over time.

Chatbots take the conversation forward with the help of keywords or UX, such as suggested responses by Facebook messenger. AI chatbots make use of the NLP to understand what the user or person is saying.

Top 10 Best AI Chatbots (Artificial Intelligence Chatbots) for Businesses

Here is the list of the top ten best AI Chatbots (Artificial Intelligence Chatbots) for businesses.

1. ManyChat

ManyChat is a bot available on Facebook messenger is used for support and eCommerce. ManyChat helps small businesses to grow by helping them to simplify their marketing stuff, such as launching campaigns or acquiring leads. This bot allows you to have a wide reach.

Feature of ManyChat includes:

● You can easily build a relationship with your customers and users through tailored and interactive content.

● You can easily book appointments, capture the details, sell products, and also build a relationship via messenger.

● You can easily convert the leads with your personalized and simple experience.

● With the drag and drop feature, you can easily make templates, and you can also build your chatbots in very little time.

● ManyChat can connect to the various tools, which are Mail chimp, Zapier, Convert Kit, Google Sheets, HubSpot, etc.

ManyChat is a free plan; therefore, you can start using it anytime. It includes some basic quick templates, two drip sequences, and ten tags for the audience.

2. Flow XO

Flow XO - is automation software that helps businesses communicate and engage with customers through social media, different websites, and applications.

Features of Flow XO:

● With the help of it, you can welcome new visitors to your eCommerce website by greeting them.

● You can also gather user information by asking some simple questions and validating the answers you get.

● It can also answer some of the simple questions; you can also link it to any article.

● You can also hand over any discussion on live chat.

● It can also accept payment by identifying a specific product or service which your user wants to purchase.

● It can also pre-filter data when the information is on your website so that you can receive high leads.

3. Amplify

Amplify is one of the new generations of AI chatbots that provides persistence and personalized message base experience across expanding and large conversational surfaces.

Features of Amplify:

● It is one of the best bots which offers visual assistance.

● With this tool, it becomes very easy to create your own brand assistance.

● It also offers a conversational advertising experience of Facebook and Instagram.

4. Botsify

Botsify - one of the best bot tools which allows you to create automatic chatbots online without any issue. It also allows you to increase your purchase and sales and also helps in reducing customer support prices.

Features of Botsify:

● Botsify offers hybrid solutions that can make the conversations flawless between the customer and the support executive.

● It also offers conversation forms that allow you to collect information about the customers using the chatbot.

● This tool has the capability to create a base for Facebook messenger so that you can send a message anytime.

● Botsify has a tree view; this gives you a smart way to show your story.

● It increases the satisfaction of the customers.

● You can also create a slackbot by just following a few steps. 

5. Imperson

Imperson - tool develops a solution by which you can easily automate the customer journey through conversation. This bot offers an authentic chat experience.

Features of Imperson:

● This tool guide you to set up the chatbot goals which defines the right voice and personality

● Imperson also has a conversational navigator, which determines how to lead a conversation; this is based on NLP, relationship memory, dialogue content, and intent. 

● Imperson also offers fully managed solutions with real-time insights to amplify or boost performance.

6. HubSpot

HubSpot builder helps you to support your customers, scale up the conversations, and book the meetings. It has more than 200 integrations, which you can easily customize according to the needs of your customers.

Features of HubSpot:

● It is one of the best AI chatbots which provides unlimited personalized conversations.

● Without writing any code, you can easily customize your chatbot.

● A human touch can be given to your bot with code.

● You can easily manage your leads and record.

● It allows you to add deals with a single click on your CRM.

● It is integrated with Outlook and Gmail.

● It can also generate links that you can easily share with the prospects.

7. Boost

Boost is an AI chatbot with NLP and allows you to enhance your customer experience with the help of a virtual agent. This is one of the best AI tools which provides more than 100 live virtual agents, more than 10 million interactions, and several certified trainers.

Features of Boost:

● You can train your device to answer more than 2500 queries. 

● This tool can convert queries from basic to complex issues.

● It also allows you to create natural and dynamic interactions.

● It makes it easy to identify compelling cases and also allows you to pick up the right technology. 

8. Bold 360

Bold 360 one of the tools which empower the business to deliver better customer services and outcome. It offers intelligent customer interactions; it also puts them to work in real-time at every channel.

Features of Bold 360:

● It offers personalized customer service for a better experience.

● The tool helps the employees to solve the problem or issue of the customer faster.

● This tool provides all the important tools needed by the employees at their fingertips to offer a better customer experience.

● The tools offer work proactively to help the customers to search for what they need and let them connect with the agents.

9. Ada

It is an AI-powered chatbot that makes it easy for the agents and employees to solve the customers' queries as soon as possible.

Features of Ada:

● Ada is one of the best bots which offers on-demand engagements for the users.

● It can help you to customize every conversation.

● This tool can strengthen customer experience with the help of analytics.

● It also provides real-time insights for the key topics, customer inquiries in volume, etc.

10. Reply

It is a tool that can deflect support volume without compromising the customer experience. Reply has taken much customer support effortlessly and easily.

Features of Reply:

● It has accurate AI, which has the answers from the FAQs.

● It offers a common integration which is needed to be implemented in the chats.

● It provides one-click integration with all the questions.

● It offers effortless and seamless transactions between the agents and the chatbots.

● Without agent assistance, it can offer interactions.

Wrapping Up:

Artificial intelligence is changing the market game. It is opening incredible new opportunities. In search engine optimization, most search engines are also evolving and have made artificial intelligence an essential part of the algorithms' working. SEO is also adopting automates of the process and tactics. A basic SEO standard is to use AI to carry out keyword research. Tools like Moz and Yoast are quite essential in modern SEO. Therefore, if you want to include SEO with AI on your website, you should consult professional SEO Experts.

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Top 10 Best AI Chatbots (Artificial Intelligence Chatbots) for Businesses in 2021
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