How to Make Running Your Small Business Easier

Running a new small business requires lots of multitasking. You have to handle many administrative responsibilities and frequently have to ...

Running a new small business requires lots of multitasking. You have to handle many administrative responsibilities and frequently have to work in production or sales as well. Fortunately, many technological innovations can help you simplify your workload. Consider implementing new technology in these areas to take some items off your to-do list.

How to Make Running Your Small Business Easier

Reception

You may be able to afford a receptionist, but it’s likely that at least for a few months, you and your few employees will have to share the responsibilities. Have a phone line that is easily accessible from where everyone works and use a loud, recognizable ringtone so that no one misses a call. Invest in a high-quality answering service so that if you happen to miss a phone call, you know that it doesn’t mean you missed that client. According to surveys, some people still use fax machines, but if your business is brand new, you probably don’t need one. Just make sure that you have a reliable email address that customers know about.

Scheduling

If you are not the only person who works at your business, you will have to spend some time scheduling workdays and meetings. Many companies offer apps for clocking in and out so that you can keep track of people’s hours and ensure that their paychecks are fair. These apps usually include ways for people to request time off and sick days. Calendars are also a standard feature of most emails today. Everyone who works for your company should have an office email, all of which need to have the same domain. You can purchase one for your company or simply use the generic domain name of your company. This practice will standardize communications and help you to schedule meetings with your employees and coworkers.

Customer Service

To be successful in your new business, you need feedback from your customers. Streamline the ways for them to share their feedback by creating a comments section on your website. You can also have an email designated for customer service complaints as long as you remember to check it regularly. An old-fashioned suggestion box with a pad of paper and a pen can also be an effective way to hear from your customers and to show that you care what they think.

Make your life easier by obtaining these services for your business. Your employees and clients will appreciate them, and you’ll find that work goes much more smoothly.