Netflix is easily the most-watched, popular, and subscribed video-on-demand streaming service on the planet. When Marc Randolph and Reed Hastings founded the company in the year 1997, they had no idea that their product would dramatically change how people watched television.
As of this moment, there are 214 million Netflix subscribers worldwide, with the streaming giant operating in 191 countries. This service is special because it can be accessed on almost any device anywhere.
Windows, macOS, iOS, Android, Smart TVs, Roku, Firestick, Chromebook, digital media players, and others all support this streaming service.
Currently, the streaming service giant holds a huge collection of 4593 movies and 1157 TV shows related to several different digital media genres. Unfortunately, they are geographically divided and restricted concerning different countries/regions.
For example, UK residents can not watch the same Netflix shows and movies available to the viewers in the United States.
But don’t worry. There’s a simple solution for this problem as well. UK residents can now unblock Netflix to stream movies and shows from the United States content library.
So you have got the popcorn ready, you have also decided on the TV show or movie, and a few seconds just after you have hit the play button, you run into a Netflix issue. There are countless reasons why Netflix will show you an error or just don’t work.
Top 4 Netflix Problems and Fixes for a Better Video Experience
Keeping this in mind, we have assembled the most common Netflix tech fixes that will ultimately make your streaming experience better.
1. Netflix App Crashing Issues
This is something that every one of us has experienced at some point or another. If your Netflix application starts to crash the moment you open it, then you can try to fix a couple of things after the initial worrying stage.
Netflix users using the application on their handheld devices such as smartphones can try force-stopping the application, clearing the Netflix application cache, and the good old turning your device off and on a hack. If it still doesn’t work, you should reinstall the Netflix application from the respective App Store.
If you are using the Netflix application on Smart TVs, you’d probably not be able to uninstall the app. Instead, try signing out and signing back into your Netflix application and clearing the application cache.
Windows and Mac users can also reinstall the application, use the Netflix website on the browser or make sure to allow the Netflix application from the antivirus and firewall.
2. Netflix Error 12001
This error message usually arrives on Android (Android phones and tablets).
This error message occurs when there is outdated data on your device. The only way to fix this issue and get your Netflix application working again is by clearing the Netflix application cache.
You can follow the steps mentioned below to clear your Netflix application cache:
1. Go to the Android setting application.
2. Tap on Apps.
3. All the installed applications will be listed.
4. Scroll through them and locate the Netflix application.
5. Click on the Netflix application.
6. Find and tap on Storage.
7. You will see the Clear Cache button.
3. Netflix Error 1012
Just as Error 12001 is associated with the Android operating system, Error 1012 is associated with iOS users.
Few troubleshooting steps for this problem involve restarting the device, application, and even your Wi-Fi router.
If all of that fails, then the last thing you should do is reset your Netflix application. Here are the steps to reset the Netflix application on iOS.
1. Go to iOS settings.
2. Tap on Netflix.
3. Enable the reset toggle into the on position.
After that, you will have to re-enter your Netflix account details in the official Netflix application.
4. Black Screen On Desktop
You are all ready to see Witcher season 2 on Netflix, you turn on Netflix on your Windows or Mac device, and what’s this, a black screen whenever you try to play a video.
The first reason behind this problem could be cookies. You can try clearing your browser’s cookies and cache. The instructions for clearing the cookies vary from browser to browser, but you will generally find it somewhere in the general settings menu.
While Microsoft devalued Silverlight several years ago, some plugins are still available today for some browsers. If you see that your device has them, it is better to delete them to prevent the Netflix video from playing.
Few antiviruses don’t go hand-in-hand with the Netflix streaming services. Therefore, it is always a good idea to temporarily disable these services while streaming Netflix. Sometimes the same can be caused by any other third-party protection tools.
Final Thoughts:
So there you go. Those are some of the most common issues Netflix users experience during their streaming. We are confident these fixes will make your Netflix experience better!
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